Data Analyst (Anti-Fraud Department)

Job Summary:

We are looking for a detail-oriented and analytical Data Analyst in Anti-Fraud to join our team. The ideal candidate will be responsible for gathering, processing, and analyzing transactional data to detect anomalies, identify fraud patterns, and provide insights that support fraud prevention strategies. You should be comfortable working with data models, reporting tools, and cross-functional teams to enhance the effectiveness of fraud investigation and prevention.
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Key Responsibilities:

• Collect, clean, and validate data from various sources to ensure data integrity and accuracy.

• Analyze data using statistical methods to identify trends, patterns, and insights.

• Develop dashboards, reports, and visualizations using tools like Tableau, Power BI, or Looker.

• Work closely with stakeholders to understand business needs and translate them into data solutions.

• Create and maintain documentation for data processes and analytics workflows.

• Support A/B testing and data-driven experiments to optimize product or business performance.

• Collaborate with data engineers, product managers, and other departments to align on KPIs and metrics.

Qualifications:

• Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, or a related field.

• 1–3 years of experience as a Data Analyst or similar role, preferably in risk management, investigation, or anti-fraud.

• Strong proficiency in SQL and data visualization tools (e.g., Tableau, Power BI, Looker).

• Knowledge or experience with statistical programming languages (e.g., Python, R) is a plus.

• Strong analytical, logical thinking, and problem-solving skills, especially in detecting anomalies and fraud patterns.

• Excellent communication skills with the ability to present and explain findings to both technical and non-technical stakeholders.

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Preferred Skills:

• Experience working with data platforms in e-wallet, banking, or consumer finance.
• Knowledge of data warehousing and ETL processes.
• Strong understanding of business KPIs in e-commerce, e-wallet, banking, and consumer finance, especially in the context of fraud detection and prevention.
• Familiarity with Agile or Scrum methodologies.

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REASONS TO JOIN SHBFINANCE:

A professional, open working environment that emphasizes 5 core values:
“Smart – Honest – Brave – Friendly – Cooperation”

• Working hours: Monday to Friday, with a 1.5-hour lunch break
• Friendly and open-minded colleagues who value individual development
• Spacious open office with all necessary equipment provided for work

Special attention to employees:

• Competitive compensation package with regular salary increases. Total income can reach up to 14 months' salary per year
• Lunch allowance of up to 1,200,000 VND/month
• Exclusive healthcare benefits with comprehensive SHBFC Care insurance
• Annual health check-ups at top hospitals in Vietnam, along with social insurance benefits as per state regulations
• Annual company trips and team-building activities

Focused on supporting personal development:

• Guidance, companionship, and career development support from experienced, talented managers
• Opportunities to participate in major projects, leading in the consumer finance sector
• Support for learning activities, knowledge exchange, and cultural interaction (Training, Seminars, etc.)