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Senior Customer Analytics

Phòng Phát triển sản phẩm

Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 3 - 5 Years
Salary Negotiable
Industry Banking, Finance / Investment, IT
Deadline to Apply 04/09/2024
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Hướng dẫn ứng tuyển

Bước 1: Điền vào Mẫu thông tin ứng viên SHB Finance , tải mẫu tại đây,
Bước 2: Chọn nút "Nộp Đơn" bên trên để ứng tuyển.
Bước 3: Sau khi hoàn tất bước nộp đơn, check email của Bạn được gửi từ Tuyển dụng SHB Finance – Thư xác nhận ứng tuyển thành công để nắm thông tin và hướng dẫn tuyển dụng tại SHB Finance.

Chúc Bạn Sức khỏe và Thành công.

Job Benefit

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Seniority Allowance
  • Sport Club

Job Description

  • BI Development: Standardize & maintain regular data cleaning and data integrity programs for implementing, managing, and enhancing Products, Assessment and Customer performance reports system, provides actionable insights based on data to support for business decisions
  • CRM & Customer Lifecycle Development: Plan, implement & test all CRM initiatives/campaigns/framework with BA, IT developers, as well as marketing, sales, product teams to encourage consumer engagement and retention.    
  • Stakeholder Management: Collaborate with cross-functional teams across the whole company on different projects, processes, products & communication implementation

Job Requirement

1. DegreeUniversity graduates or above, preferably in disciplines such as IT, Banking, Economics, Computer Science, Statistics, Economics or other quantitative fields

2. Experience: 

  • ​At least 3 years of experience in Data analytics in CRM, Products, Commercial, Sales or other Business related areas​
  • Consumer finance, Retail Banking experience with a good perspective of consumer and products, processes, pricing, technologies, etc.
  • Having experience in setting up process/framework, optimization; having worked as an IT BA is an advantage

3. Language: Advanced level of English, can be proven by experience of working in international companies

4. Professional skills:

  • Understanding of Consumer Finance/Retail Banking Products and Processes.
  • Understanding of MS Offices/Power BI/SQL and Principles of database management
  • Understanding of Statistical techniques and concepts (regression, A/B testing, propensity score, etc.)
  • Understanding of the general concept of Up-sell/Cross-sell business, CRM System, Growth and Monetization

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