Senior IT Business Analyst

IT Division

Work Location Ha Noi

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 3 - 5 Years

Salary Negotiable

Industry Professional Job, IT - Software, IT

Deadline to Apply 30/04/2026

Contact Person Ms. Thu Hải - Khối Quản trị Nguồn nhân lực

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Hướng dẫn ứng tuyển

Bước 1: Điền vào Mẫu thông tin ứng viên SHB Finance , tải mẫu tại đây,
Bước 2: Chọn nút "Nộp Đơn" bên trên để ứng tuyển.
Bước 3: Sau khi hoàn tất bước nộp đơn, check email của Bạn được gửi từ Tuyển dụng SHB Finance – Thư xác nhận ứng tuyển thành công để nắm thông tin và hướng dẫn tuyển dụng tại SHB Finance.

Chúc Bạn Sức khỏe và Thành công.

Job Benefit

Insurance
Travel opportunities
Allowances
Uniform
Incentive bonus
Health checkup
Training & Development
Salary review
Business Expense
Annual Leave

Job Description

JOB OBJECTIVES

Collect, analyze, and model business requirements to ensure IT solutions/processes meet business objectives and operate efficiently.
Collaborate closely with stakeholders (Business Users, Developers, QA) to ensure product quality and successful implementation.

KEY RESPONSIBILITIES

Business Requirements Collection & Analysis
- Work with business departments to clarify requirements.
- Analyze feasibility, define project scope, and identify associated risks.
Requirement Modeling & Documentation
- Develop URD, SRS, Use Cases, and User Stories documents.
- Describe detailed business requirements and solutions for discussion with stakeholders.
Propose Solutions
- Design optimal solutions and processes aligned with business objectives.
- Ensure compatibility with system architecture (Microservices, APIs, LOS, CRM, Core…).
Coordinate Implementation
- Work with Dev, QA, UI/UX, and Project Manager during development.
- Support progress tracking, testing, and functional acceptance.
Manage Risks & Issues
- Identify issues arising during implementation.
- Propose solutions and risk mitigation measures.
- Report promptly to management and stakeholders.
Report Progress: Regularly update work status, documentation, and approval requests to PMO/PM and relevant parties

REASONS TO JOIN SHBFINANCE:

Professional, open working environment
Working hours from Monday to Friday, lunch break 1h30 (40h/week)
Friendly, open colleagues with a mindset that promotes the development of each individual
Office with open, spacious space, fully equipped to serve the work.

Special attention to employees:

Competitive compensation package with periodic salary increase policy. Average total income 14 months salary/year;
Lunch support up to 1,200,000 VND/month;
Birthday leave with salary + birthday gift
Exclusive health care benefits SHBFC Care comprehensive health insurance;
Annual health check-up at Vietnam leading hospital;
Annual travel, annual team building activities.
Focus on supporting personal development:
Get advice, support and career development support from talented and experienced managers;
Opportunities to participate in large projects, international partners, leading in the field of consumer finance;
Policies to support learning activities, improve foreign language proficiency, exchange, share knowledge, cultural exchange (Training, Seminar...)

Job Requirement

Bachelor's degree in Information Technology, Information Systems, Finance – Banking, Economics, or related fields.
Minimum 2–3 years of BA experience in fintech/ lending solutions, CRM, LOS/Core Banking/ securities or similar business systems.
In-depth understanding of financial and banking processes: lending, credit approval, CRM, product management.
Goot at English.
Proficient in analytical and modeling techniques: Use Cases, BPMN/Flowchart, User Stories, SRS/BRD/URD.
Strong teamwork skills, multi-departmental collaboration (business & tech), logical thinking and problem-solving abilities.
Ability communication skill.
Ability to work effectively in change.
Ability to plan and organize.
Ability to solve problems

Job tags: Senior IT Business Analyst BA IT BA Business Analyst

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