Unit Head of Fraud System Analyst

OBJECTIVES

• Fraud control for the whole company through big data analysis, use tools (AI, automatic detection, e.g) and development of fraud warning signals, fraud management rules for products and services, minimizing risks over time.

MAIN MISSION AND RESPONSIBILITIES

• Analyze large volumes of data to uncover abnormal patterns, anomalies, and potential fraud risk indicators.
• Develop fraud triggers, fraud rules, and fraud scores for entities, products, and services to minimize fraud risks in alignment with each specific period
• Develop and update the management process for fraud rules and the fraud prevention matrix (Fraud Matrix – AF Matrix)
• Run the Early Warning Tool to proactively identify suspicious activities and generate fraud alerts for timely review.
• Reporting & Performance Monitoring: Prepare regular reports summarizing fraud trends, case types, rule effectiveness, and alert outcomes. Develop and maintain key fraud KPIs, dashboards, and visual tools to support data-driven decisions by management.
• Process Improvement & Collaboration: Collaborate with other departments to enhance fraud detection mechanisms and system integration.
• Build and manage a Blacklist; implement temporary prevention measures in accordance with policies and regulations to limit damage to SHBFinance.
• Managing all of staff under Unit Head ensure they hit KPI and complaince of SHBFinance's regulation
• Perform tasks including and not limited to as assigned by Manager

A. Knowledge, Experience:

• University degree or above
• Minimum of 3 years of experience related to fraud prevention in the financial sector or related industries. Have at least 1 years of management experience
• Knowledge of financial and banking products and services

B. Competencies and Professional Skills:

• Data Analysis: Proficiency in using data analysis tools and techniques to identify patterns and anomalies in large
• Knowledge of fraud trends and best practices in the relevant industry
• Knowledge of fraud detection systems, tools, and technologies

C. Soft Skills:

• Analytical and quantitative capabilities
• Ability to work towards results
• Ability to think logically
• Sense of responsibility
• Problem-solving ability
• People development ability
• Decision-making and assessment ability

D. Reason to join SHBFinance:

Impact & Leadership:

• Lead and execute key business initiatives at the team/department level, turning strategy into clear, measurable outcomes.
• Connect and collaborate across teams to drive efficiency and deliver consistent results.
• Manage and develop your team, building capability, engagement, and a high-performance culture.

Growth Opportunities:

• Participate in structured leadership development programs designed for level managers.
• Contribute to and mentor future leaders, playing a key role in developing the next generation of talent.
• Gain exposure to cross-functional projects and a dynamic, collaborative working environment.

Rewards & Benefits:

• Receive a competitive salary aligned with your role and performance.
• Be covered by a comprehensive health insurance plan for you and your family.
• Enjoy competitive annual leave (up to xx days/year), plus 01 fully paid birthday leave, along with tailored allowances for management roles.